ZORVEXALI · Customer Care
Contact Us
We can help with questions about our products, an existing order, delivery, returns, and other store-related matters.
Reach Our Team
Email: service@zorvexali.com
Telephone: 025-58497446
Customer service hours: Monday–Friday, 9:00 AM–5:00 PM U.S. Eastern Time (ET), excluding public holidays.
For an Existing Order
Please include your order number and the email address used at checkout. If an item arrived damaged, defective, incomplete, incorrect, or materially different from its description, include clear photos or video where helpful.
Before Sending a Return
Contact us first. After reviewing an eligible request, we will provide the applicable instructions and return warehouse address. Our registered business address is not automatically a returns destination.
Business Information
Brand: ZORVEXALI
Operating company: Beijing Deep Space Intelligence Co., Ltd.
Owner: Sun Zexing
Registered business address: Room C87, 1st Floor, No. 47 Yuqiao Beili, Tongzhou District, Beijing, China (Cluster Registration)
Website: zorvexali.com
Email: service@zorvexali.com
Telephone: 025-58497446